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Located above you will notice the following:
- A Question ID: For each inquiry you make, you will receive a Question ID that will correspond with that inquiry. If you wish to check the current status of your inquiry you can visit the My Stuff and check the Question ID in My Past Inquiries section. This will give you information on the current status of you inquiry.
- A URL address: The URL address is the location where we will post an answer to your inquiry. When we receive your inquiry we will send you a "Response" e-mail* with this URL on it in order to verify we have received your inquiry. You can periodically check this URL to see if your answer has been posted. Once your answer is posted at the given URL address we will send you a "Confirmation" e-mail** to let you know.
** Note: The time it will take to process your inquiry is dependent on the type of question, for it may take a few days.